We're proud to offer shipping from our warehouses located in the USA and Canada. Shipping is free on domestic U.S. orders for select products. You must select the free shipping option in the checkout if your order is eligible.
At Dank Riot, we strive to process and ship orders as quickly as possible - however, we are not Amazon. We value the staff fulfilling orders from our warehouses and do not prioritize business over our people. As a result, you shouldn't expect same or next-day delivery.
Once we've received your order, we strive to have it shipped within 3 business days.
Due to the COVID-19 pandemic and subsequent effects, processing times may vary.
99% of our orders are shipped within 3 business days, but please bear with us as you may experience slight delays with your order.
Where does Dank Riot ship from?
Dank Riot ships from our warehouses in the USA and Canada
Free Domestic U.S. Shipping
Dank Riot offers free shipping on domestic U.S. orders for select products. You must select the free shipping option in the checkout if your order is eligible.
How long until my order ships?
We aim for shipping within 3 business days on all orders received before 3pm EST Monday-Friday, but processing times may vary.
Orders placed over the weekend will start processing Monday morning.
99% of orders are shipped within 3 days.
Where does Dank Riot ship to?
Dank Riot ships to all 50 US states, as well as armed forces addresses. We ship internationally, to an ever-expanding list of countries, if your country is not in the drop down please let us know and we will do our best to open up in that location.
Once your order has been shipped, the tracking number will be sent to the email address you used to place your order.
Please do not be alarmed if the delivery confirmation (USPS version of tracking) for your package has not updated in a few days. USPS delivery confirmation does not update until the package has reached a sort facility or your local post office. There are no updates in between. All delivery issues should be addressed with your local post office.
99% of orders are shipped within 3 business days. Ensure your address is correct during checkout. To aid in speed of delivery, our system cannot accept order cancellations following payment. Allow 3-5 business days for delivery.
Incomplete or Incorrect Address Submissions:
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.
How are replacement parts shipped?
Replacement products and parts are shipped using USPS First Class Mail.
It is the responsibility of all international customers to be aware of the customs and importation laws for their respective country.
Furthermore, all duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments. Dank Riot is not responsible for any packages that are seized or stop by the authorities, or any fees that are required for international duties.
As a consumer who chooses to purchase and have products shipped to a country outside of the United States, you are taking responsibility for your purchase, and acknowledging that you are aware of the laws pertaining to such shipments.
If you are unsure, please contact your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products.
Thank you for shopping with us. We’re deeply sorry about the damaged or wrong items delivered.
If your item is damaged or wrong, contact us with your order number and the photo of the damaged or wrong items within 48 hours of receipt of shipment.
We will see how we can correct this for you.and contact you within 24~48 hours to resolve it.